Job Listings

test

• रत्नों पर निर्धारित डिज़ाइन एवं स्पेसिफिकेशन के अनुसार घाट बनाना।
• मशीन एवं उपकरणों का सुरक्षित एवं सही तरीके से संचालन करना।
• कार्य के दौरान रत्न की गुणवत्ता, आकार एवं अनुपात बनाए रखना।
• उत्पादन लक्ष्य  को समय पर पूरा करना।
• रत्नों में किसी भी प्रकार की टूट-फूट या नुकसान को न्यूनतम रखना।
• मशीनों की नियमित सफाई एवं सामान्य देखभाल करना।
• गुणवत्ता विभाग द्वारा निर्धारित मानकों का पालन करना।
• कार्यस्थल पर सुरक्षा नियमों का पालन करना।
• उत्पादन से संबंधित रिकॉर्ड एवं कार्य विवरण आवश्यकता अनुसार उपलब्ध कराना।
• वरिष्ठ अधिकारी द्वारा दिए गए अन्य उत्पादन संबंधी कार्यों का निष्पादन करना।

🔹 दिए गए डिज़ाइन एवं आकार के अनुसार रत्नों की कटाई करना।

🔹 कटाई मशीन एवं उपकरणों का सुरक्षित एवं सही तरीके से संचालन करना।

🔹 रत्न की गुणवत्ता, आकार एवं माप का ध्यान रखते हुए कार्य करना।

🔹 कटाई के दौरान टूट-फूट एवं वेस्टेज को न्यूनतम रखना।

🔹 उत्पादन लक्ष्य के अनुसार समय पर कार्य पूरा करना।

🔹 मशीन एवं कार्यस्थल की साफ-सफाई बनाए रखना।

🔹 वरिष्ठ अधिकारी द्वारा दिए गए निर्देशों का पालन करना।

🔹 गुणवत्ता मानकों के अनुसार तैयार माल देना।

विभिन्न प्रकार के रत्नों (Gemstones) की पोटा पॉलिशिंग करना।

🔹 निर्धारित गुणवत्ता मानकों के अनुसार पत्थरों को चमक (Luster) एवं फिनिश देना।

🔹 पॉलिशिंग के दौरान पत्थर के आकार, कट एवं वजन का ध्यान रखना।

🔹 पॉलिशिंग मशीन, पोटा एवं अन्य उपकरणों का सुरक्षित एवं सही उपयोग करना।

🔹 पॉलिशिंग के बाद पत्थरों की गुणवत्ता जांच (Quality Check) करना।

🔹 उत्पादन लक्ष्य (Production Target) के अनुसार कार्य पूर्ण करना।

🔹 कार्यस्थल की साफ-सफाई एवं सुरक्षा नियमों का पालन करना।

विभिन्न प्रकार के रत्नों की किनार पॉलिशिंग का कार्य करना।

🔹 रत्नों की किनार को सही आकार, समरूपता (Symmetry) एवं फिनिश देना।

🔹 पॉलिशिंग के दौरान गुणवत्ता मानकों का पालन सुनिश्चित करना।

🔹 पॉलिशिंग मशीन, पोटा एवं अन्य उपकरणों का सुरक्षित एवं सही उपयोग करना।

🔹 पॉलिशिंग के बाद रत्नों की गुणवत्ता एवं फिनिश की जांच करना।

🔹 उत्पादन लक्ष्य (Production Target) के अनुसार कार्य पूर्ण करना।

🔹 कार्य के दौरान रत्नों के टूट-फूट एवं नुकसान को न्यूनतम रखना।

🔹 वरिष्ठ अधिकारियों द्वारा दिए गए निर्देशों का पालन करना।

🔹 कार्यस्थल की साफ-सफाई एवं सुरक्षा नियमों का पालन करना।

🔹 विभिन्न प्रकार के कीमती एवं अर्ध-कीमती रत्नों (Gemstones) पर उच्च गुणवत्ता की कार्विंग करना।

🔹 डिज़ाइन एवं नमूनों के अनुसार सटीक नक्काशी (Carving) कार्य करना।

🔹 कार्विंग मशीनों एवं उपकरणों का सुरक्षित एवं कुशल संचालन करना।

🔹 उत्पाद की गुणवत्ता, आकार एवं फिनिशिंग मानकों को सुनिश्चित करना।

🔹 उत्पादन लक्ष्य के अनुसार समय पर कार्य पूर्ण करना।

🔹 रत्नों की सुरक्षा एवं सामग्री की न्यूनतम बर्बादी सुनिश्चित करना।

🔹 कार्यस्थल की स्वच्छता एवं सुरक्षा नियमों का पालन करना।

 Key Responsibilities

1. Supervise daily operations of CRM, PPC, and Production departments.
2. Coordinate between departments to ensure smooth workflow and timely task completion.
3. Monitor production planning and execution as per schedules and priorities.
4. Track order status, production progress, and dispatch timelines.
5. Ensure proper communication between sales, CRM, PPC, and production teams.
6. Maintain operational reports, MIS data, and department performance records.
7. Identify operational gaps and support process improvement initiatives.
8. Ensure adherence to company policies, production standards, and deadlines.
9. Follow up with department heads and teams for pending tasks and issue resolution.
10. Support management in achieving operational efficiency and productivity targets.

Required Skills

1. Strong coordination and communication skills.
2. Good knowledge of production and operational workflow management.
3. Proficiency in MS Office, especially Excel and reporting tools.
4. Ability to handle multiple departments and prioritize tasks effectively.
5. Problem-solving and analytical thinking ability.
6. Strong follow-up and team management skills.
7. Ability to work under pressure and meet deadlines.

मुख्य जिम्मेदारियाँ:

Rough Tourmaline stone की sorting, planning एवं production process manage करना।

Rough stone से required MM size (calibrated stones) तैयार करवाना।

Cutting, shaping, faceting, polishing एवं finishing की निगरानी करना।

MM size accuracy, matching एवं quality control सुनिश्चित करना।

Raw material wastage कम करना एवं yield improve करना।

Daily production target set करना एवं समय पर पूरा करवाना।

Workers / Karigars को काम allot करना एवं output monitor करना।

Color, clarity, size matching पर विशेष ध्यान देना।

Export quality standards के अनुसार final checking करवाना।

Daily production report एवं stock movement report देना।

Tools, machine maintenance एवं discipline maintain करवाना।

Team training एवं productivity improvement पर काम करना।

आवश्यक योग्यता:

न्यूनतम Graduate / Experienced candidate preferred

Tourmaline Gemstone manufacturing knowledge

Rough to calibrated MM stone production का अनुभव

Team handling skill

Quality checking knowledge

TEST

Key Responsibilities:

• Greet and welcome visitors, clients, and vendors in a professional manner
• Handle incoming calls, emails, and inquiries, and redirect them appropriately
• Maintain visitor records and issue entry passes as per company policy
• Coordinate with different departments for meetings and appointments
• Manage courier, dispatch, and incoming/outgoing mail
• Maintain cleanliness and organization of the reception area
• Assist in basic administrative and office coordination tasks
• Support HR/Admin team in day-to-day activities when required

Required Skills:

• Good communication skills (Hindi & basic English)
• Presentable personality with a positive attitude
• Basic knowledge of MS Office (Excel, Word)
• Strong organizational and multitasking abilities
• Polite, professional, and customer-focused approach

Should Have Knowledge of stone assorting and  QC

Job Summary:
The Assistant Manager – Rough Slice Department will be responsible for supervising the rough slicing process of gemstones, ensuring proper utilization of rough material, maintaining production efficiency, and ensuring quality standards are met.

Key Responsibilities:

1. Production Supervision
   Oversee daily operations of the rough slicing process to ensure smooth production workflow.
2. Rough Material Planning
   Plan and allocate rough gemstones for slicing based on production requirements.
3. Quality Control
   Ensure proper slicing quality, thickness, and accuracy as per company standards.
4. Team Management
   Supervise and guide workers and operators in the rough slicing department.
5. Machine Monitoring
   Ensure proper functioning of slicing machines and equipment and coordinate maintenance if required.
6. Material Utilization
   Monitor rough usage to minimize wastage and maximize yield.
7. Production Reporting
   Maintain and review daily production reports, rough issue and return records.
8. Coordination with Departments
   Coordinate with planning, production, and quality teams for smooth workflow.
9. Process Improvement
   Identify areas for improving productivity and efficiency in the slicing process.
10. Safety & Compliance
    Ensure workers follow safety procedures and company guidelines during operations.

Job Title: Desktop Support Executive
Industry: Gemstone Manufacturing
Location: Jaipur

Job Summary:
We are looking for a Desktop Support Executive to manage and maintain IT systems in our gemstone manufacturing company. The candidate will be responsible for handling around 150 computer systems, ensuring smooth LAN and Wi-Fi connectivity, and providing technical support to employees. The role will also include basic management and support of the company’s e-commerce website.

Key Responsibilities:

1. Desktop & System Support
   Provide technical support for approximately 150 desktop systems including installation, configuration, and troubleshooting.
2. Network Management
   Maintain and monitor LAN and Wi-Fi networks to ensure smooth connectivity across the organization.
3. Hardware & Software Maintenance
   Install, update, and troubleshoot operating systems, applications, printers, and other peripherals.
4. User Support
   Assist employees with technical issues related to systems, email, internet, and software.
5. Network Troubleshooting
   Identify and resolve network connectivity issues related to LAN, Wi-Fi, routers, and switches.
6. System Security & Updates
   Ensure systems have proper antivirus protection, updates, and security settings.
7. Data Backup & Maintenance
   Assist in maintaining data backups and system performance.
8. E-commerce Website Support
   Monitor and support the company’s e-commerce website, coordinate with the team for updates, and ensure smooth website operations.
9. IT Asset Management
   Maintain records of IT assets such as desktops, laptops, networking devices, and accessories.
10. Coordination with Vendors
    Coordinate with IT vendors or service providers for repairs, maintenance, and technical upgrades.

Preferred Requirements:

• Education: Graduate / Diploma in IT, Computer Science, or related field
• Experience: 2–4 years in Desktop Support / IT Support
• Knowledge of LAN, Wi-Fi networking, system troubleshooting, and basic website management
• Basic understanding of e-commerce platforms and website operations

Key Responsibilities:

1. Prepare Parcels:
   Make and pack parcels of gemstones or finished products as per size, quality, and quantity requirements.
2. Sorting & Counting:
   Sort stones/products according to specifications and ensure accurate counting before packing.
3. Labeling:
   Properly label parcels with details such as size, quantity, lot number, and department name.
4. Packing & Handling:
   Safely pack materials to avoid damage and ensure secure handling during storage or movement.
5. Coordination with Production Team:
   Work closely with the production and quality team to prepare parcels for the next process or dispatch.
6. Record Maintenance:
   Maintain basic records of parcels prepared and materials issued or received.
7. Quality Check Support:
   Ensure only approved or checked material is packed in parcels.
8. Workplace Organization:
   Keep the work area clean and organized while handling gemstones/materials.

Ghat Making Experience 1-2 Year Minimum , Precious and Semi-Precious Gemstones

• Inspect and check MM (Man-Made) gemstones for quality, color, size, and shape as per company standards.
• Identify defects such as cracks, scratches, chips, or polishing issues in gemstones.
• Verify measurements and specifications to ensure stones meet the required size and shape.
• Sort and grade gemstones according to quality levels (A grade, B grade, rejected, etc.).
• Separate defective or rejected stones and report them to the supervisor or quality team.
• Maintain daily records of checked material and report the checking status to the MM Supervisor.
• Coordinate with the production and quality control team to ensure smooth workflow.
• Ensure proper handling and care of gemstones to avoid damage or loss during checking.
• Follow the company’s quality standards, SOPs, and checking procedures.
• Assist in maintaining accuracy and consistency in gemstone quality before sending stones to the next production stage.

Basic Key Responsibilities:

Supervise daily MM (Machine / Micron / Manufacturing) production activities in the department.

Ensure smooth operation of Gem Spinning / MM machines and monitor production output.

Manage and guide machine operators and production workers.

Maintain daily production records and reports.

Monitor quality standards of gemstones during the production process.

Coordinate with Quality Checkers and Assorters for proper grading and sorting.

Ensure production targets are achieved on time.

Identify and resolve machine or production issues quickly.

Maintain work discipline, safety and cleanliness in the production area.

Coordinate with maintenance team for machine servicing and repairs.

Reduce production wastage and improve efficiency.

Train new operators on machine handling and production process.

Candidate must have strong knowledge of gold, rhodium, and silver plating, plating bath preparation and chemical handling, surface preparation (cleaning, polishing, activation), thickness control and finishing quality, troubleshooting plating defects (color, peeling, burning), plating machine handling and maintenance

Key Responsibilities

• Assist in recruitment activities such as sourcing candidates, scheduling interviews, and coordinating with departments.
• Maintain employee records and HR documentation (joining forms, ID proofs, files, etc.).
• Support the onboarding process for new employees.
• Maintain attendance records and leave data of employees.
• Assist in preparing HR reports and MIS.
• Coordinate with employees for document collection and verification.
• Support HR in employee engagement activities and internal communication.
• Assist in BGV (Background Verification) coordination.
• Maintain HR databases and update employee information.
• Coordinate with different departments for HR-related requirements.

Key Responsibilities

Purchase & Documentation

Prepare and enter Purchase Requisitions (PRs), Purchase Orders (POs), and GRNs in the system

Maintain and update purchase records, vendor details, and item master data

Verify purchase invoices with PO and delivery challans

Assist in follow-up with suppliers for pending orders and deliveries

Computer & Data Handling

Perform accurate data entry related to purchases and inventory

Generate purchase reports (daily / weekly / monthly) as required

Maintain electronic and physical files of purchase documents

Ensure data accuracy and confidentiality

Coordination & Support

Coordinate with stores, accounts, and production departments

Support purchase officers in quotation comparison and vendor evaluation

Assist during audits by providing required purchase records

Skills & Qualifications

Education

Graduate / Diploma (Commerce, Business, or related field preferred)

Key Responsibilities:

Assist the recruiter in end-to-end hiring activities

Sourcing resumes through job portals, referrals, and walk-ins

Screening CVs as per job requirements

Coordinating interviews with candidates and hiring managers

Maintaining candidate database and recruitment MIS

Following up with candidates for interviews, documents, and joining

Preparing offer letters and appointment letters (support role)

Maintaining recruitment trackers and daily reports

Supporting onboarding and documentation process

Coordinating with internal departments for manpower requirements

Skills & Requirements:

Basic knowledge of recruitment process

Good coordination and follow-up skills

Basic to average English communication (verbal & written)

Basic Excel knowledge (data entry, trackers)

Ability to handle bulk hiring

Comfortable working in a fast-paced environment

Educational Qualification:

Graduate / Post Graduate (Any discipline)

Key Responsibilities:

Receive and inspect materials

Store and issue materials as per requirements

Maintain accurate stock records

Monitor inventory levels and report shortages

Conduct stock counts and maintain store cleanliness

Follow safety and company procedures

Key Responsibilities

Develop and implement recruitment strategies aligned with manufacturing workforce needs

Manage end-to-end recruitment for plant, engineering, quality, maintenance, supply chain, and corporate roles

Work closely with plant managers and department heads to understand manpower requirements

Build and maintain a strong talent pipeline for skilled workers, technicians, engineers, and leadership roles

Oversee job postings, screening, interviews, assessments, and offer negotiations

Manage relationships with recruitment agencies, technical institutes, and manpower suppliers

Ensure compliance with labor laws, company policies, and hiring standards

Track and analyze recruitment metrics (time-to-hire, cost-per-hire, attrition)

Lead and mentor the recruitment team

Support workforce planning, succession planning, and employer branding initiatives

Coordinate onboarding activities to ensure smooth joining and induction.

Required Skills & Competencies

Strong knowledge of manufacturing hiring needs and shop-floor roles

Excellent interviewing and assessment skills

Ability to manage bulk hiring and seasonal workforce requirements

Strong communication and stakeholder management skills

Proficiency in HRIS, ATS, and MS Office

Good understanding of labor laws and industrial relations (preferred).

Key Roles & Responsibilities:

• Lead the development of new gemstone products, including new cuts, shapes, sizes, assortments, and finishes as per market and customer demand
• Conduct trials, sampling, and pilot runs for new products to evaluate quality, yield, cost, and feasibility
• Coordinate closely with PPC, Production, QC/QA, Assorting, and Sales teams to ensure smooth transition from development to bulk production
• Analyze yield, PCS/CTS recovery, rejection levels, and costing for new products
• Develop and document standard operating procedures (SOPs) for new products and processes
• Identify opportunities for process improvement, innovation, and cost optimization
• Track market trends, customer feedback, and competitor products to suggest new product ideas
• Ensure new products meet quality standards, timelines, and profitability goals
• Prepare detailed NPD reports, presentations, and updates for management
• Support training of production and assorting teams for newly developed products

Required Skills & Knowledge:

• Strong knowledge of precious and semi-precious gemstones
• Understanding of gemstone manufacturing processes (cutting, taiyari, polishing, assorting, QC)
• Knowledge of PCS/CTS, yield optimization, and cost control
• Good analytical, coordination, and problem-solving skills
• Ability to manage multiple development projects simultaneously

Qualifications & Experience:

• Graduate
• 2-5 years of experience in gemstone manufacturing, preferably in NPD / R&D role
• Hands-on experience in developing new gemstone products is mandatory

HR Executive for assisting the HR Responsibilities (Software) and can help in development of HR Functions 

Key Roles & Responsibilities

Production & Operations

Supervise day-to-day IZR (Israel Cut) gemstone cutting, dropping, and polishing operations.

Ensure correct machine setup and operation for cutters, droppers, and polishers.

Allocate work to machine operators as per production plan.

Monitor daily output, rejection levels, and productivity.

Quality Control

Ensure gemstones meet defined quality standards for cut, symmetry, polish, and size.

Conduct regular in-process quality checks and coordinate with QC team.

Reduce breakage, chipping, and weight loss during IZR operations.

Manpower Management

Supervise IZR machine operators, helpers, and trainees.

Provide on-the-job training for new operators.

Maintain discipline, attendance, and shift planning.

Machine & Process Control

Ensure proper handling and maintenance of IZR machines.

Coordinate with maintenance team for breakdowns and preventive maintenance.

Ensure correct usage of tools, consumables, and raw materials.

Reporting & Coordination

Maintain daily production and quality reports.

Coordinate with Production Incharge, PPC, QC, and Taiyari departments.

Escalate process issues, manpower shortages, or machine problems on time.

Safety & Compliance

Ensure safe working practices and adherence to factory policies.

Maintain cleanliness and organized workflow in the IZR section.

Required Skills & Qualifications

Strong knowledge of IZR (Israel Cut) gemstone manufacturing processes.

Ability to handle production teams and machines.

Understanding of gemstone quality parameters.

Basic reporting and coordination skills.

Experience

3–6 years of experience in IZR gemstone manufacturing.

Prior experience as Senior Operator / Lead / Supervisor preferred.

Job description:

Job Description (JD): Key Roles & Responsibilities:

• Assist the CNC Manager in planning, supervising, and controlling daily CNC operations for gemstone cutting and shaping
• Manage CNC machine setup, programming coordination, tool changes, and process optimization
• Ensure smooth operation of CNC machines with minimum downtime and high productivity
• Monitor production output, PCS & CTS, cycle time, and quality parameters
• Coordinate with PPC for production planning and timely execution of jobs
• Troubleshoot machine issues and coordinate preventive and breakdown maintenance
• Ensure gemstones are processed as per approved designs, dimensions, and quality standards
• Work closely with Quality / QC team to reduce rejection, rework, and material loss
• Maintain production records, machine logs, and MIS reports
• Train and guide CNC operators and helpers on machine handling, safety, and best practices
• Ensure compliance with safety norms, SOPs, and housekeeping standards in the CNC department
• Support continuous improvement initiatives to improve yield, quality, and efficiency

Educational Qualification & Experience:

• Diploma / Degree in Mechanical, CNC, or related technical field
• 2–5 years of experience in CNC operations (gemstone or jewellery manufacturing preferred)
• Hands-on knowledge of CNC machines used in gemstone processing

Skills & Competencies:

• Strong knowledge of CNC operations and process control
• Understanding of PCS/CTS handling in gemstone manufacturing
• Leadership and team management skills.

Assist in handling, sorting, and storing ready gemstones as per instructions

Support assorters in maintaining correct PCS & CTS and proper labeling of stock

Help in packing, bagging, and preparing ready goods for dispatch or internal movement

Maintain cleanliness, safety, and proper handling of gemstones in the stock area

Job Description (JD):

Key Responsibilities:

Purchase raw gemstones, consumables, tools, and other materials as per production requirements

Identify, develop, and coordinate with vendors for quotations, negotiations, and timely delivery

Prepare and process Purchase Orders (PO) and follow up on order status

Ensure material quality, quantity, and specifications as per company standards

Coordinate with Stores, Production, PPC, and Accounts departments for smooth material flow

Maintain purchase records, vendor details, GRNs, and documentation in ERP/Excel

Monitor inventory levels and support cost control initiatives

Handle return, replacement, and discrepancy issues with vendors

Qualifications & Skills:

Graduate (preferred)

1–2 years of experience in purchase/procurement (gemstone/jewellery or manufacturing industry preferred)

Knowledge of raw material procurement and vendor management

Basic knowledge of ERP/Tally and MS Excel

Good communication and negotiation skills

Organized, responsible, and detail-oriented

Roles & Responsibilities (QC Assistant – Production MM)

Inspect gemstones for quality, grading, clarity, size, and defects as per QC standards.

Record and update QC status, observations, and rejection data in Excel or manual logs.

Assist in segregating rejected, hold, and approved stones according to quality categories.

Coordinate with Production and RA teams for rework, replacements, and final approvals.

Follow established QC procedures, ensure accuracy, and maintain proper sample handling discipline.

Roles & Responsibilities (RA Trainee – Production)

Assist in the preparation, sorting, and handling of gemstones as per production requirements.

Maintain data records of stones, assortments, and movement in basic Excel sheets.

Coordinate with Production, QC, and RA teams for timely transfer and receipt of materials.

Learn and follow standard manufacturing procedures while maintaining accuracy & accountability.

Support senior team members in daily operations, reporting, and process documentation.

Key Responsibilities

1. Sorting & Categorizing

Sort gemstones based on size, shape, color, clarity, and type

Separate usable stones from waste or damaged pieces

Identify stones that need cutting, polishing, or recutting

2. Cleaning & Basic Preparation

Wash and clean rough stones

Remove dust, mud, and residues

Prepare stones for next step (cutting / polishing)

3. Inspection

Inspect stones for cracks, inclusions, defects

Check uniformity in color and quality

Identify stones suitable for specific jewelry uses

4. Handling & Organization

Maintain proper labeling and stone trays

Count and record gemstones accurately

Keep workspace clean and organized

5. Coordination

Work with cutting, grading, and polishing teams

Report damaged or low-quality stones

Follow supervisor instructions on batch processing

Key Responsibilities:

Installation & Maintenance:

Install, inspect, and maintain electrical wiring, equipment, and fixtures in accordance with electrical codes and company standards.

Ensure the continuous and safe operation of electrical systems and production machinery.

Troubleshooting & Repair:

Diagnose electrical faults in machinery, control panels, motors, PLCs, and other industrial equipment.

Repair or replace defective components such as wiring, switches, relays, and circuit breakers.

Preventive Maintenance:

Perform scheduled preventive maintenance on electrical systems to minimize downtime.

Record maintenance activities and update equipment logs.

Equipment & Systems:

Work with control systems including PLCs, VFDs, sensors, and automation equipment.

Support the installation and calibration of new machines and upgrades.

Safety & Compliance:

Adhere to electrical safety standards and plant safety procedures.

Ensure compliance with local and national electrical codes (e.g., NEC, OSHA).

Participate in safety audits and risk assessments.

Documentation:

Maintain accurate records of work performed, electrical drawings, and maintenance logs.

Assist in creating and updating wiring diagrams and schematics.

Collaboration:

Coordinate with mechanical technicians, engineers, and production supervisors to resolve issues quickly.

Provide technical guidance to apprentices or junior electricians.

Roles and Responsibilities:

Product Inspection:

Examine jewellery pieces (gold, silver, diamond, gemstone, etc.) for defects, damages, or irregularities.

Ensure that every item meets the company’s quality standards before final dispatch.

Measurement Verification:

Check product dimensions, weights, and purity (carat, hallmarking, etc.) as per design specifications.

Verify stone settings, soldering, polishing, and finishing accuracy.

Defect Identification & Reporting:

Identify issues like loose stones, scratches, color mismatch, or improper setting.

Record and report all defective items to the production or polishing department for correction.

Documentation & Record Keeping:

Maintain inspection logs, rejection reports, and quality records.

Ensure that each approved item is properly tagged and documented.

Coordination with Departments:

Work closely with designers, production, and finishing teams to ensure consistent quality.

Provide feedback to production on quality improvement areas.

Compliance & Safety:

Follow standard operating procedures (SOPs) for handling and checking precious metals and stones.

Ensure all processes comply with company and BIS quality norms.

Final Approval:

Conduct final quality check before packaging and dispatch to ensure customer-ready condition.

Verify all pieces match the order specifications and finish requirements.

Continuous Improvement:

Suggest improvements in quality control processes.

Participate in internal audits and training sessions to maintain quality standards.

Key Responsibilities:

Production Planning & Supervision

Plan, organize, and oversee daily gemstone manufacturing operations.

Ensure smooth workflow across cutting, polishing, assorting, and quality-checking departments.

Allocate manpower and resources effectively to meet daily production targets.

Quality Control

Maintain high-quality standards in gemstone cutting, shaping, and finishing.

Inspect work at each stage to ensure precision and color consistency.

Coordinate with the Quality team to resolve defects or rework issues.

Team Management

Supervise and guide production staff, including operators, helpers, and supervisors.

Monitor attendance, discipline, and work performance of team members.

Provide on-job training for new workers and skill enhancement for existing staff.

Production Monitoring & Reporting

Track daily and weekly production progress.

Maintain production records and prepare performance reports.

Highlight delays, equipment issues, or manpower shortages to management.

Coordination with Other Departments

Work closely with the purchase, maintenance, and dispatch teams for material availability and workflow efficiency.

Ensure proper communication between departments to avoid production bottlenecks.

Inventory & Resource Management

Check raw material (rough stones) availability and monitor usage.

Minimize wastage and ensure optimal utilization of tools and machinery.

Health, Safety & Compliance

Maintain a safe and clean working environment on the shop floor.

Ensure workers follow safety protocols and company policies.

Job description:

Key Responsibilities:

• Assist in managing and updating customer records in the CRM software.
• Support the team in handling customer inquiries and follow-ups.
• Coordinate with internal departments (sales, accounts, dispatch, etc.) to resolve client issues.
• Generate and maintain daily/weekly CRM reports.
• Help in preparing quotations, order status updates, and feedback collection.
• Maintain accuracy and confidentiality of customer information.
• Learn and implement CRM tools and processes efficiently.

Required Skills:

• Good communication skills (verbal and written).
• Basic computer knowledge.
• Quick learner with attention to detail.
• Positive attitude and willingness to work in a team.

Qualification:

• Bachelor’s degree.
• Freshers are welcome to apply.

Key Traits (Soft Skills):

• Polite and professional behavior.
• Ability to handle multiple tasks efficient

Key Responsibilities:

Assist in the setup and operation of CNC machines. 

Monitor machining operations to ensure dimensional accuracy and quality standards.

Collaborate with the design and quality teams for process optimization.

Maintain records of machine settings, production data, and inspection results.

Perform basic machine maintenance.

Job Summary:

We are looking for a reliable and professional Driver to provide safe and efficient transportation services for the Director of our manufacturing company. The role requires maintaining confidentiality, ensuring vehicle cleanliness, and demonstrating excellent driving etiquette.

Key Responsibilities:

Safely drive the Director to and from office, meetings, and other official/personal engagements as required.

Ensure the vehicle is always clean, well-maintained, and in proper working condition.

Follow all traffic rules, regulations, and company policies.

Conduct routine checks of the car (fuel, oil, water, battery, brakes, tires, etc.).

Schedule regular servicing, maintenance, and repairs in coordination with the Admin department.

Maintain a daily log of vehicle usage, travel routes, and fuel consumption.

Maintain strict confidentiality regarding all discussions, destinations, and personal information of the Director.

Be punctual, courteous, and professionally dressed at all times.

Run office errands or deliveries when required.

Be available for extended hours or weekend duties when required by management.

Qualifications & Skills:

Minimum 10th pass or equivalent.

Valid driver’s license with a clean driving record.

Minimum 5+ years of experience driving for senior management or corporate professionals.

Knowledge of local routes, highways, and traffic patterns.

Good communication and interpersonal skills.

High sense of responsibility, honesty, and discipline.

Familiarity with maintaining premium vehicles (e.g., SUV/Sedan).

?? Job Summary

The Production Planner & PPC Manager will be responsible for planning, coordinating, and controlling production processes to ensure efficiency, cost-effectiveness, and timely delivery of gemstones. This role requires strong analytical, organizational, and leadership skills to align production schedules with business goals.

?? Key Responsibilities

Develop and implement production plans, schedules, and forecasts based on sales orders, inventory levels, and capacity.

Monitor daily production activities, ensuring adherence to timelines, quality standards, and cost targets.

Coordinate with design, cutting, polishing, QA, and dispatch teams to streamline workflow.

Optimize resource utilization – manpower, machines, and materials.

Maintain MIS reports, production dashboards, and KPIs for management review.

Implement production tracking systems to identify bottlenecks and improve efficiency.

Ensure compliance with quality standards, statutory requirements, and safety protocols.

Collaborate with procurement for timely availability of raw materials and consumables.

Drive continuous improvement initiatives (Lean, Kaizen, etc.) in manufacturing operations.

Train and mentor team members in planning and process optimization.

? Requirements

Graduate/Postgraduate in Engineering, Production Management, or related field.

5–10 years of experience in production planning and PPC, preferably in manufacturing (gemstones/jewelry industry experience is a plus).

Strong knowledge of production planning tools, ERP/MRP systems, and Excel.

Excellent organizational, analytical, and problem-solving skills.

Strong leadership and communication abilities.

Ability to handle multiple priorities and work in a fast-paced environment.

Documentation & Compliance

Assist in preparing export and import documentation (invoices, packing lists, shipping bills, bills of lading, etc.).

Ensure compliance with customs, DGFT, and other regulatory requirements.

Maintain accurate records of shipments, duty payments, and licenses.

Coordination

Coordinate with freight forwarders, customs brokers, and logistics partners for smooth shipment.

Liaise with suppliers, buyers, and internal departments to ensure timely delivery.

Follow up on shipment schedules, tracking consignments, and updating status to management.

Logistics & Shipping

Support in booking cargo space with airlines/shipping lines.

Verify container stuffing, labeling, and documentation accuracy.

Monitor export packaging standards (shirts/garments) as per buyer’s requirements.

Payments & Banking

Assist in preparing documents for banks under LC (Letter of Credit) and export remittances.

Track outstanding payments from international buyers.

Maintain records of export incentives, duty drawback, or GST refund claims.

MIS & Reporting

Prepare daily/weekly MIS reports on exports and imports.

Assist in data entry for ERP/Excel systems.

Support management in audits related to export-import transactions.

? Quality Control (QC) Roles and Responsibilities in a Manufacturing Company

?? 1. Raw Material Inspection

Inspect and verify the quality of incoming raw materials as per specifications.

Approve or reject materials based on quality parameters.

Maintain records of incoming material quality.

?? 2. In-Process Quality Checks

Perform regular checks at various stages of production.

Monitor critical process parameters and product attributes.

Identify and report process deviations or non-conformities.

?? 3. Final Product Inspection

Conduct thorough inspection and testing of finished goods.

Ensure products meet defined specifications and customer requirements.

Approve or reject final products before dispatch.

?? 4. Sampling and Testing

Take samples for laboratory testing as per defined SOPs.

Perform or coordinate physical, chemical, and visual tests.

Record and report results accurately.

?? 5. Documentation and Record Keeping

Maintain detailed records of all QC activities (test reports, inspection reports, etc.).

Ensure traceability of materials and products.

Prepare Certificates of Analysis (CoA) if applicable.

?? 6. Compliance and Standards Adherence

Ensure compliance with internal quality standards and external regulations (ISO, GMP, etc.).

Participate in internal and external audits.

Support regulatory documentation and customer audits.

?? 7. Handling Non-Conformance

Identify, document, and analyze non-conforming materials/products.

Initiate corrective and preventive actions (CAPA).

Coordinate with production and QA for root cause analysis.

?? 8. Calibration and Maintenance

Ensure measuring instruments and testing equipment are calibrated regularly.

Maintain calibration records.

Report any faulty equipment for repair or replacement.

?? 9. Training and Development

Train operators and production staff on quality standards and QC procedures.

Keep up to date with new testing techniques, standards, and tools.

?? 10. Continuous Improvement

Participate in quality improvement initiatives (like Six Sigma, Kaizen, etc.).

Provide feedback to R&D and production teams for process optimization.

Suggest improvements based on trend analysis and historical data.

??? Key Tools & Techniques Used

Control Charts

Sampling Plans

Root Cause Analysis (RCA)

5 Whys, Fishbone Diagram

Statistical Process Control (SPC)

Standard Operating Procedures (SOPs)

?? Sample SOP Reference Structure

If you're writing SOPs or preparing documentation, you can use this format:

Purpose

Scope

Responsibilities

Procedure

Acceptance Criteria

Documentation

References

Attachments/Annexures

Key Requirements:

• Good communication skills
• Average spoken English
• Strong written and reading skills in English
• Ability to follow up and coordinate processes
• Organized and responsible in task management

Role Highlights:

• Coordinating between departments for smooth CRM operations
• Maintaining records and updating reports
• Communicating with internal teams and customers as required
• Supporting the CRM team in handling day-to-day tasks

Who Can Apply:

• Females only
• Graduate candidates preferred
• Freshers with good written English skills may also apply.

? Roles & Responsibilities:

1. Material Preparation & Assorting

Responsible for sorting and preparing materials (e.g., fabric, leather, components) before they move into the production line.

Ensure that the right type, color, size, and quality of raw material is selected according to the work order.

Segregate defective or substandard materials and report to the quality team or supervisor.

2. Work Order Execution

Review and understand the production plan and job orders to prepare the required assortments accordingly.

Coordinate with the store and cutting departments to ensure timely availability of materials for further processing.

3. Quality Check & Consistency

Perform initial quality checks on received materials to identify defects, color mismatches, or size variations.

Maintain consistency in assortment to ensure uniform output and avoid rework or rejection during later stages.

4. Inventory & Documentation

Keep accurate records of materials sorted, issued, or rejected.

Maintain daily logs of preparation activities and report to the Taiyari supervisor or production manager.

5. Coordination with Other Departments

Liaise with cutting, stitching, production planning, and quality control teams to ensure smooth workflow.

Provide timely updates in case of shortages, defects, or special requirements in the assortment.

6. Housekeeping & Safety

Ensure the work area is clean and organized.

Follow safety guidelines while handling tools, machines, or materials.

7. Supervision (if applicable)

If in a senior role, oversee junior assortment staff and guide them in sorting methods, quality parameters, and efficiency.

Job description:

Job Summary:

The Breakdown Maintenance Technician/Engineer is responsible for responding promptly to machinery and equipment failures, diagnosing problems, and performing repairs to minimize production downtime. The role requires strong troubleshooting skills, quick decision-making, and effective collaboration with the production team to restore equipment functionality efficiently.

Key Responsibilities:

• Respond immediately to breakdown calls and troubleshoot machinery and equipment failures.
• Diagnose mechanical, electrical, hydraulic, and pneumatic issues causing equipment downtime.
• Perform repairs, replacements, and adjustments to restore equipment to operational condition.
• Collaborate closely with production and maintenance teams to understand and address recurring issues.
• Maintain detailed records of breakdowns, repairs, parts used, and downtime to assist in analysis and reporting.
• Suggest improvements to prevent frequent breakdowns and improve equipment reliability.
• Support preventive maintenance activities by providing feedback on equipment condition.
• Ensure all repair work is carried out safely, complying with company and regulatory safety standards.
• Coordinate with external vendors or service providers for specialized repairs if necessary.
• Assist in training junior technicians or operators on basic troubleshooting and repair techniques.

Qualifications:

• Diploma or degree in Mechanical Engineering, Electrical Engineering, Industrial Maintenance, or related field.
• Experience in breakdown maintenance in a manufacturing or industrial setting.
• Strong technical knowledge of mechanical, electrical, hydraulic, and pneumatic systems.
• Ability to read and interpret technical drawings, manuals, and wiring diagrams.
• Good problem-solving skills and ability to work under pressure.
• Knowledge of safety practices and procedures in maintenance work.
• Effective communication and teamwork skills.

Skills:

• Proficient in troubleshooting and repairing manufacturing equipment.
• Skilled in use of hand tools, power tools, and diagnostic equipment.
• Ability to work quickly and efficiently to reduce downtime.
• Basic computer skills for logging and reporting breakdowns.
• Strong attention to detail and commitment to quality.

?? Roles and Responsibilities:

?? 1. Data Management & Reporting

Collect, consolidate, and analyze daily, weekly, and monthly production, inventory, and operational data.

Maintain accurate records of machine utilization, raw material consumption, rejection rates, and downtime reports.

Prepare management dashboards (daily/weekly/monthly) for departmental and plant-level review.

Monitor key performance indicators (KPIs) related to manufacturing operations and business performance.

?? 2. Report Automation & Optimization

Design and automate Excel-based and ERP-integrated reports using advanced Excel (Pivot Tables, VLOOKUP, Macros).

Work closely with the IT/ERP team to streamline data extraction processes from SAP, Oracle, or any manufacturing ERP.

?? 3. Business Planning & Forecasting Support

Support the BMP team in analyzing trends for production planning, raw material procurement, and inventory management.

Assist in preparing variance analysis reports (Plan vs Actual) for production, cost, and productivity.

??? 4. Cross-Functional Coordination

Coordinate with Production, Quality, Purchase, and Warehouse teams for data inputs and timely reporting.

Act as a bridge between the operations and management by providing real-time, actionable data insights.

?? 5. Data Accuracy & Confidentiality

Ensure accuracy, consistency, and confidentiality of business-critical data.

Regularly back up data and implement access controls for sensitive reports.

?? 6. Process Improvement

Identify gaps in reporting or data flow processes and suggest automation or improvement measures.

Support in documenting standard operating procedures (SOPs) for MIS functions.

? Preferred Skills & Tools:

Advanced MS Excel (Pivot, Macros, Power Query)

ERP systems (SAP, Oracle, etc.)

Power BI or Tableau (preferred but optional)

Strong analytical and organizational skills

Attention to detail and time management

????? Education & Experience:

Bachelor's Degree in Commerce / Science / Engineering / Computer Applications

2–4 years of experience in MIS or reporting roles in a manufacturing setup

? Key Roles & Responsibilities:

Office Maintenance & Cleanliness

Ensure cleanliness and hygiene of the office, including workstations, meeting rooms, pantry, and washrooms.

Arrange and organize files, documents, and supplies neatly.

Serving Refreshments

Prepare and serve tea, coffee, and water to staff and guests.

Ensure pantry items are well-stocked and organized.

Mail & Courier Handling

Collect, sort, and distribute incoming mail and documents.

Handle outgoing courier dispatch and ensure timely delivery.

Filing & Document Handling

Assist in photocopying, scanning, and filing documents.

Deliver internal documents to various departments or individuals.

Stationery Management

Monitor and manage office stationery supplies.

Issue items as required and inform admin for reordering.

Assisting Staff & Visitors

Help visitors by directing them to the concerned department.

Provide basic support to employees such as fetching documents, printing, etc.

Bank / Outdoor Work

Make bank deposits, collect cheques, or deliver official documents outside the office as instructed.

Support to Admin & HR Department

Assist admin in arranging meetings, setting up the meeting room, etc.

Support HR with tasks like document collection or distribution.

Support in Manufacturing Areas (If Required)

Deliver documents or materials between office and production areas.

Follow safety protocols while entering shop floor or warehouse.

Any Other Task Assigned

Complete any additional duties assigned by management or supervisors.

??? Requirements / Skills:

Basic understanding of office etiquette.

Ability to follow instructions and maintain confidentiality.

Punctual, disciplined, and trustworthy.

Knowledge of safety and hygiene standards.

Campaign Setup & Management

Assist in setting up and managing paid search campaigns (Google Ads, Bing Ads) focused on promoting manufacturing services, machinery, or industrial products.

Support lead generation and B2B awareness campaigns tailored to engineers, procurement managers, or business buyers.

Keyword Research (B2B/Industrial Focus)

Conduct in-depth keyword research targeting industry-specific terms (e.g., “CNC machining services,” “OEM parts supplier”).

Identify keywords with high commercial intent and align them with product catalogs or services.

Ad Copy Creation

Write ad copy that emphasizes technical specifications, quality certifications (ISO, CE, etc.), and unique selling points.

Test messaging around lead time, reliability, or industry experience.

Budget Monitoring & Optimization

Track daily ad spend to ensure campaigns stay within allocated budgets.

Recommend bid adjustments based on performance and seasonality in the manufacturing sector.

Conversion Tracking

Set up and monitor tracking for contact form submissions, quote requests, phone calls, or downloads of technical datasheets.

Work with web developers to ensure accurate tracking of conversions.

Audience Targeting

Assist in creating B2B-focused audience segments based on job roles (e.g., engineers, plant managers), industries, or company size.

Use remarketing to re-engage website visitors or past customers.

Performance Reporting

Generate and maintain weekly/monthly reports showing ROI, lead quality, and performance trends.

Analyze data to identify underperforming campaigns or opportunities for scaling.

Landing Page Support

Coordinate with the design and web team to ensure landing pages are optimized for industrial buyers.

Recommend improvements based on campaign data (e.g., clearer CTAs, more technical details).

Competitor Benchmarking

Monitor competitors in the manufacturing space and analyze their ad strategies, messaging, and keyword targeting.

Suggest ways to differentiate and outperform.

Collaboration with Sales & Product Teams

Work closely with the sales or product team to understand lead quality and align campaigns with new product launches or promotions.

Platform & Compliance Awareness

Stay updated with changes in advertising platforms and manufacturing industry regulations that may affect ad content (e.g., export controls, product compliance).

??? Key Responsibilities:

1. Supervision & Team Management

Assign daily tasks and areas to housekeeping staff.

Monitor attendance, discipline, and performance of housekeeping team.

Provide training on cleaning procedures, chemical handling, safety, and equipment usage.

Ensure housekeeping staff follow proper PPE (Personal Protective Equipment) and hygiene protocols.

2. Facility Cleanliness & Maintenance

Ensure cleanliness of:

Shop floors

Assembly lines

Storerooms and warehouses

Office spaces

Washrooms, changing rooms, and cafeterias

Inspect cleanliness and sanitation regularly (daily/weekly checklists).

Ensure waste is collected, segregated, and disposed of properly.

3. Inventory and Supplies Management

Monitor stock levels of cleaning supplies and equipment.

Raise requisitions for new supplies as needed.

Maintain proper storage and labeling of cleaning chemicals and materials.

4. Compliance & Safety

Ensure compliance with health and safety regulations (e.g., OSHA, factory act).

Report hazards or maintenance issues to the facility/maintenance department.

Ensure proper labeling and usage of hazardous cleaning materials.

5. Coordination with Other Departments

Work with production, maintenance, and HR to plan cleaning schedules (e.g., during shutdowns or inspections).

Coordinate deep cleaning during maintenance or after major operations.

6. Reporting & Documentation

Maintain records of:

Daily cleaning activities

Staff attendance

Incident reports

Inventory logs

Report major issues, shortages, or staff problems to Facility/Plant Manager.

?? Skills & Competencies Required:

Knowledge of industrial cleaning practices

Familiarity with cleaning machines (scrubbers, vacuum cleaners, etc.)

Good communication and leadership skills

Attention to detail

Understanding of safety and hygiene protocols in manufacturing environments

Roles and Responsibilities:

Machine Operation:

Set up and operate CNC automatic machines according to production drawings and specifications.

Monitor machine operation during the production cycle to detect any malfunctions or deviations.

Make necessary machine adjustments to ensure quality output.

Program Loading and Verification:

Load and verify CNC programs provided by the programming team.

Ensure correct tooling and offsets are set before running the machine.

Quality Control:

Perform in-process inspection using measuring tools (calipers, micrometers, gauges, etc.).

Ensure all produced parts meet the required tolerances and surface finish.

Report non-conformities or defects immediately to the supervisor or quality department.

Machine Maintenance:

Carry out daily and preventive maintenance as per schedule.

Clean machines and work area to maintain a safe and efficient working environment.

Report machine breakdowns or tool wear issues promptly.

Safety Compliance:

Follow all safety protocols and wear appropriate PPE (Personal Protective Equipment).

Ensure safe operation of machines to prevent accidents or injuries.

Documentation and Reporting:

Maintain accurate records of production output, machine settings, and quality checks.

Complete job cards and shift reports as required.

Continuous Improvement:

Participate in process improvement activities to increase productivity and reduce waste.

Suggest improvements for tooling, fixtures, or machine settings where applicable.

Team Collaboration:

Coordinate with supervisors, maintenance, and quality teams for smooth workflow.

Assist in training new operators or helpers when required.

Key Responsibilities (in simple language)

Look closely at each item to find defects like scratches, chips, or coating flaws, and sort items by quality level.

Group goods based on size, type, quality, grade, or other set instructions. 

Label sorted items clearly for tracking and inventory purposes. 

Write down sorting results—keep logs or sheets for inventory and quality control. 

Clean and tidy your workspace and conveyor lines; perform routine upkeep on sorting machines and tools. 

Tell your supervisor about any damaged, missing, or defective items; escalate quality concerns when needed. 

Always follow safety rules, wear required personal protective gear, and keep the work zone safe.

Additional Duties (commonly seen in similar roles)

Read daily instructions or work orders from supervisors. 

Load raw items onto the production line and unload finished goods. 

Operate or assist with sorting equipment and machinery.

Perform minor maintenance on equipment—and be aware of malfunctions or breakdowns that require Reporting.

Key Responsibilities

Set up and maintain computers, software, printers, routers, and other tech tools.

Help users with technical issues via email, phone, or in person.

Keep accurate records of systems, incidents, and IT policies.

Support software updates, backups, and security tasks (patching, user access).

Manage hardware and software inventory, order supplies, and coordinate with vendors.

Offer basic technical help and training to staff as needed.

Technical Knowledge:

Competency with Windows and/or Linux OS, Active Directory or user account tools, basic networking, and common software tools like Microsoft Office.

Soft Skills:

Strong communication and customer-service orientation. Ability to explain tech issues clearly to non-technical staff.

Problem-solving mindset, attention to detail, and ability to multitask under supervision.

Position Overview – Payroll Executive:

We are seeking a detail-oriented and proactive Payroll Executive to manage and execute our payroll operations smoothly. The ideal candidate will be responsible for accurate salary processing, statutory compliance, and employee records management.

Key Responsibilities:

• Process payroll for all employees in a timely and accurate manner
• Maintain employee attendance and leave records
• Handle statutory compliances such as PF, ESIC, TDS, and gratuity
• Manage payroll software and generate payslips and salary statements
• Address employee payroll queries and resolve discrepancies
• Coordinate with the HR and Accounts departments
• Prepare monthly reports and MIS related to payroll
• Maintain confidentiality of payroll data

Eligibility Criteria:

• Education: Graduate (Any Stream) – Mandatory
• Experience: 2 to 3 years in a payroll or similar role
• Gender: Male/Female – Both are welcome to apply

Skills Required:

• Strong knowledge of payroll systems and statutory compliance
• Proficient in MS Excel and payroll software
• Excellent attention to detail and organizational skills
• Ability to handle confidential information with integrity
• Good communication and interpersonal skills
• Familiarity with HR policies and labor laws is a plus

Why Join Lunawat Gems?

? Reputed and fast-growing manufacturing company
? Supportive and inclusive work culture
? Day shift with fixed Sunday off
? Opportunities to learn and grow within the gems and jewelry industry
? Be part of a team that values precision, innovation, and excellence

? Required Skills & Qualifications

Proven experience as a computer operator, preferably within the jewellery industry. 

Familiarity with jewellery-specific software tools (e.g. inventory, design, POS, sales tracking). 

Strong proficiency in Microsoft Office suite, especially Excel and Word; Hindi/English typing may be required. 

Excellent accuracy, attention to detail, and ability to manage high-volume data entry. 

Hands-on troubleshooting skills for basic hardware/network or system issues. Maintains backups and performs routine system checks. 

Strong communication, team collaboration, and occasionally training colleagues.

Operate and maintain systems & jewellery-specific software

Manage data on inventory, orders, sales, customer info

Perform routine backups and monitor system performance

Assist users, troubleshoot issues, train team members

Collaborate across departments to ensure smooth workflow

?? Key Roles and Responsibilities:

1. Inventory Management

Maintain accurate records of all ready goods in the warehouse.

Monitor stock levels and perform regular stock reconciliations.

Conduct cycle counts and annual physical inventory.

Identify discrepancies and take corrective actions.

2. Dispatch and Logistics Coordination

Coordinate dispatch of finished goods as per customer orders or production plans.

Prepare dispatch schedules in coordination with sales and logistics teams.

Ensure proper documentation for shipping (invoices, packing lists, gate passes).

Track shipments and ensure timely delivery to customers or distribution centers.

3. Warehouse Operations

Oversee proper storage, labeling, and stacking of finished goods.

Ensure adherence to FIFO (First In First Out) or FEFO (First Expired First Out) principles.

Optimize warehouse layout for efficient space utilization and accessibility.

4. Team Supervision

Supervise storekeepers, stock handlers, and loading staff.

Train and guide staff on standard operating procedures (SOPs).

Assign daily tasks and monitor productivity.

5. Reporting and Documentation

Prepare daily/weekly/monthly stock reports.

Maintain accurate inward and outward records.

Report any variances or issues to senior management promptly.

6. Quality and Compliance

Ensure that only quality-checked goods are stored and dispatched.

Adhere to company and legal compliance regarding product storage and movement.

Follow health, safety, and hygiene standards in the warehouse.

7. ERP/Inventory System Management

Operate and update inventory management software (e.g., SAP, Oracle, Tally, etc.).

Generate reports and stock updates using the system.

Ensure timely data entry for accurate real-time stock tracking.

8. Coordination with Other Departments

Liaise with Production, Sales, QA/QC, and Procurement teams.

Provide stock availability status to sales and planning teams.

Address issues related to delays, shortages, or overstocking.

? Skills & Competencies:

Strong knowledge of inventory and warehouse management practices.

Experience with ERP systems.

Attention to detail and accuracy.

Leadership and team management skills.

Good communication and coordination abilities.

Problem-solving and analytical thinking.

Responsibility :

1.Machine & Tool Preparation

Confirm machines and tools are set up and calibrated according to the production plan.

Ensure required jigs, fixtures, dies, or molds are ready and in good condition.

2. Coordination with Departments

Liaise between production, planning, quality control, maintenance, and stores.

Communicate production readiness status to the production supervisor or manager.

3 Quality Assurance Before Start

Ensure pre-production quality checks (PPC, material inspection, etc.) are done.

Coordinate with the quality control department to resolve any issues before production starts.

4 Daily Reporting

Maintain daily preparation reports.

Update supervisors or production heads about the status of each job.

?? Roles & Responsibilities of Tayari Incharge

1. Material Readiness

Ensure availability of all raw materials, tools, and consumables required for production.

Coordinate with the stores and procurement department for timely material issuance.

Check the quality and quantity of materials before handing over to production.

2. Job Card & Documentation

Verify job cards, work orders, and other production documentation for completeness and accuracy.

Ensure all necessary instructions, technical specifications, and drawings are attached.

3. Machine & Tool Preparation

Confirm machines and tools are set up and calibrated according to the production plan.

Ensure required jigs, fixtures, dies, or molds are ready and in good condition.

4. Coordination with Departments

Liaise between production, planning, quality control, maintenance, and stores.

Communicate production readiness status to the production supervisor or manager.

5. Manpower Allocation Support

Support the production supervisor in allocating appropriate manpower for specific tasks.

Provide skill-based task assignment inputs when required.

6. Quality Assurance Before Start

Ensure pre-production quality checks (PPC, material inspection, etc.) are done.

Coordinate with the quality control department to resolve any issues before production starts.

7. Daily Reporting

Maintain daily preparation reports.

Update supervisors or production heads about the status of each job.

8. Housekeeping & 5S Compliance

Ensure work areas are clean, organized, and follow 5S principles.

Monitor and report any safety or compliance issues.

9. Problem Solving

Identify and resolve preparation bottlenecks (material delay, tool unavailability, etc.).

Suggest process improvements in the preparation stage to reduce downtime.

10. Training and Guidance

Train new preparation staff on standard procedures and safety norms.

Ensure SOPs are followed strictly by all team members.

? Skills Required

Good understanding of manufacturing processes.

Strong coordination and communication skills.

Basic knowledge of tools, machines, and production documents.

Attention to detail and ability to troubleshoot issues.

Roles and Responsibilities:

Supervision of Cutting Process

Oversee the daily cutting (katai) operations ensuring accurate and timely cutting of fabrics/materials as per production schedule

Ensure that all cutting is done according to the specifications, patterns, and quality standards

Team Management

Supervise, guide, and coordinate the cutting team members

Assign tasks to cutters and helpers and monitor their performance

Provide training and support to new or junior workers

Quality Control

Inspect cut pieces for defects or errors and ensure quality standards are maintained

Report and rectify any deviations from quality or process guidelines

Material Handling

Ensure proper handling and stacking of cut pieces for the next stage of production

Coordinate with inventory/warehouse for raw material availability and usage

Safety and Cleanliness

Ensure the cutting area is safe, clean, and organized

Enforce safety procedures and the use of protective equipment by workers

Reporting and Documentation

Maintain records of daily cutting output, wastage, and manpower

Report any production delays, issues, or resource needs to the production manager

Skills Required:

Good knowledge of cutting techniques and machinery

Ability to manage and motivate a team

Attention to detail and commitment to quality

Strong organizational and communication skills

Ability to work under pressure and meet deadlines

Roles and Responsibilities:

Administrative Support

Assist in daily office tasks like filing, printing, photocopying, and data entry

Maintain and organize office documents (both digital and hard copy)

Handle basic email correspondence and phone calls

Coordination Work

Help in scheduling meetings and appointments

Coordinate with different departments for smooth workflow

Assist in following up with vendors, clients, or staff as required

Inventory and Supplies

Maintain office supplies and keep stock updated

Raise requests for reordering items when needed

Record Keeping

Maintain attendance registers or logs as required

Update staff or trainee records if assigned

Support to Seniors

Assist reporting managers in preparing reports, presentations, or any assigned tasks

Work under supervision and be willing to learn

Requirements:

Basic knowledge of MS Office (Word, Excel, Email)

Good communication skills

Ability to follow instructions and meet deadlines

Willingness to learn and grow within the organization

Key Requirements:

• Good communication skills
• Average spoken English
• Strong written and reading skills in English
• Ability to follow up and coordinate processes
• Organized and responsible in task management

Role Highlights:

• Coordinating between departments for smooth CRM operations
• Maintaining records and updating reports
• Communicating with internal teams and customers as required
• Supporting the CRM team in handling day-to-day tasks

Who Can Apply:

• Females only
• Graduate candidates preferred
• Freshers with good written English skills may also apply.

Key Responsibilities:

1. Production Management

Plan and execute daily/weekly/monthly production schedules.

Ensure optimum utilization of manpower, machinery, and materials.

Monitor production output and adjust schedules as needed.

Resolve production-related issues in real-time.

2. Quality Assurance

Ensure products meet quality standards and specifications.

Coordinate with the Quality Control team to resolve quality issues.

Maintain records of rejections, defects, and take corrective/preventive actions.

3. Team Leadership

Supervise and guide production line staff and operators.

Assign tasks and monitor performance.

Conduct training sessions on safety, quality, and process improvements.

4. Maintenance Coordination

Ensure machines are in good working condition.

Coordinate with maintenance teams for preventive and breakdown maintenance.

5. Safety and Compliance

Implement and enforce safety protocols and policies.

Ensure compliance with industry standards and regulations (e.g., ISO, OSHA).

6. Reporting & Documentation

Maintain production reports, shift logs, and inventory records.

Report production metrics (output, downtime, efficiency) to management.

7. Continuous Improvement

Identify areas of improvement in processes, tools, and methods.

Participate in lean manufacturing, 5S, Kaizen, or Six Sigma initiatives.

Key Skills Required:

Strong leadership and team management

Good understanding of production planning and control

Knowledge of manufacturing processes, equipment, and materials

Analytical and problem-solving abilities

Effective communication and coordination.

Job Purpose:

The Store Keeper is responsible for receiving, storing, issuing, and managing materials, tools, equipment, and products used in the manufacturing process. The role ensures that accurate stock records are maintained and that inventory levels are adequate to meet production requirements.

Key Roles and Responsibilities:

1. Material Handling & Inventory Management:

Receive incoming materials and verify them against purchase orders or invoices (quantity and quality).

Properly tag, label, and store materials in designated locations.

Maintain accurate inventory records using manual registers or inventory management software (e.g., ERP).

Conduct regular physical stock checks and reconcile discrepancies.

2. Issuance & Documentation:

Issue raw materials, consumables, or tools to production as per request slips or job cards.

Ensure proper documentation (issue slips, GRNs, bin cards) is maintained and filed correctly.

Track materials issued to and returned from production.

3. Stock Monitoring & Replenishment:

Monitor minimum and maximum stock levels and raise requisitions for reordering materials in a timely manner.

Alert purchase or procurement teams about low stock or urgent requirements.

4. Housekeeping & Safety:

Ensure the store is clean, organized, and free from hazards.

Follow proper handling and storage protocols for chemicals, hazardous, or fragile items.

Adhere to safety and environmental regulations.

5. Coordination & Reporting:

Coordinate with purchase, quality control, accounts, and production departments for smooth material flow.

Provide daily/weekly/monthly stock reports to the supervisor or manager.

Assist in internal and external audits of inventory.

6. Record Keeping & Compliance:

Maintain updated stock registers, inward/outward logs, and vendor records.

Ensure that storage procedures comply with ISO, 5S, and company policies.

Key Responsibilities:

Market Coordination & Support

Assist sales and marketing teams during market visits and fieldwork.

Coordinate product promotions, trade activities, and in-store visibility in collaboration with channel partners.

Provide support during product launches and customer outreach programs.

Market Intelligence & Research

Collect and report competitor information (pricing, promotions, packaging, etc.).

Monitor market trends, customer preferences, and new product performance.

Assist in conducting customer satisfaction surveys and feedback analysis.

Customer Interaction & Relationship Management

Support sales representatives in managing customer relationships.

Maintain customer visit records and follow-up schedules.

Assist in addressing customer complaints or inquiries in coordination with internal departments.

Reporting & Documentation

Prepare daily/weekly/monthly field activity reports.

Document competitor activities, sales data, and market feedback.

Support data entry and CRM system updates.

Sales Support

Assist in preparing promotional materials, samples, and product displays.

Track sales team performance metrics and maintain sales records.

Coordinate with logistics to ensure timely product availability during market activities.

Job Role:

We are looking for a detail-oriented and creative Photography Editor with a strong eye for color, composition, and jewelry aesthetics. You’ll be responsible for editing high-quality images that reflect the precision and beauty of our products.

Key Responsibilities:

• Edit, retouch, and color-correct product images (primarily jewelry) for e-commerce, catalog, and marketing use
• Work with photographers and marketing teams to maintain a consistent brand look
• Remove backgrounds, adjust lighting, and enhance image clarity while preserving detail
• Ensure high-resolution outputs for print and web platforms
• Organize and manage a library of edited and raw images
• Meet deadlines and maintain high-quality standards

Requirements:

• Proven experience in product photo editing (jewelry editing preferred)
• Strong command of Adobe Photoshop, Lightroom, and other photo-editing tools
• Excellent eye for detail, color balance, and composition
• Ability to work efficiently in a fast-paced environment
• Portfolio showcasing editing and retouching skills is a must

Key Responsibilities:
•    Monitor and control access to the factory premises for employees, visitors, and vehicles.
•    Conduct routine patrols across the facility, including production units, storage areas, and entry/exit points.
•    Operate and monitor surveillance systems such as CCTV cameras and alarm systems.
•    Maintain accurate records of visitors, vehicles, and daily security logs.
•    Respond to and report any suspicious activity, security breaches, or emergencies.
•    Ensure fire safety equipment is maintained and assist in emergency evacuation drills.
•    Perform physical checks of staff, materials, and vehicles when required.
•    Enforce company policies regarding safety, conduct, and restricted areas.
•    Coordinate with local police or emergency services in case of incidents.
•    Provide support during employee shifts, product dispatch, and after-hour operations.
______________
Requirements:
•    Prior experience in a gemstone or high-value product environment is an added advantage.
•    Physically fit and alert, with the ability to work in shifts (day/night/rotational).
•    Basic knowledge of fire safety and emergency response procedures.
•    Good communication skills and ability to maintain professional conduct at all times.
 

Job Overview:

We are looking for a Quality Assurance Manager to join our team at Lunawat Gems in Jaipur. The role involves overseeing and ensuring the quality of our gemstone products, working closely with the production team to maintain high standards.

Responsibilities:

• Monitor and inspect the quality of gemstones and jewelry products.
• Ensure products meet the required quality standards before delivery.
• Perform regular quality checks and audits to maintain product consistency.
• Collaborate with the production and design teams to improve product quality.
• Maintain detailed records of inspections and quality reports.
• Train and guide the team to maintain high-quality standards.

Requirements:

• Experience: A minimum of 3 years of experience in Quality Assurance in the gems industry, manufacturing, or jewellery industry is preferred.
• Location: Candidate must be based in Jaipur.
• Skills:
  • Excellent communication skills (both verbal and written).
  • Strong understanding of quality standards in the gems industry.
  • Ability to analyze and solve quality-related issues.
     
• Gender: Open to both female and male candidates.
• Working Conditions: Comfortable working onsite at the Sitapura location.

Key Responsibilities:

Quality Inspections and Testing:

Perform regular inspections and tests of raw materials, in-process components, and finished goods.

Ensure that products are manufactured in compliance with internal and external quality standards and regulations.

Conduct visual, mechanical, and chemical testing as required by the product specifications.

Data Analysis and Reporting:

Collect, analyze, and interpret data to identify trends, defects, and areas of improvement in the production process.

Prepare detailed reports on quality metrics, testing results, and corrective actions taken.

Provide regular feedback to production teams regarding quality issues and recommendations for improvement.

Non-Conformance Management:

Identify defects and non-conformances in products and materials.

Implement corrective and preventive actions (CAPA) to address issues and prevent future occurrences.

Communicate and collaborate with various teams to resolve quality-related problems.

Process Improvement:

Collaborate with engineering and production teams to identify opportunities for process improvements.

Support the development and implementation of new quality control processes and systems.

Assist in the design and optimization of testing procedures to improve efficiency and accuracy.

Documentation and Compliance:

Maintain accurate records of inspections, test results, and corrective actions.

Ensure compliance with regulatory requirements, industry standards (e.g., ISO 9001, ISO 14001), and company policies.

Assist in audits and ensure that all documentation is up-to-date for internal and external inspections.

Training and Support:

Provide training to production staff on quality standards and procedures.

Offer technical support to the production team to troubleshoot quality issues and ensure consistency.

Foster a culture of continuous improvement and quality awareness throughout the organization.

Qualifications:

Education: Bachelor’s degree in Engineering, Manufacturing, Quality Management, or related field (preferred). Relevant certifications in Quality Assurance (e.g., Six Sigma, ISO certifications) are a plus.

Experience: Minimum of 2-3 years of experience in quality control or quality assurance within a manufacturing environment.

Skills:

Strong understanding of manufacturing processes and quality standards.

Proficiency in data analysis tools (e.g., Excel, Minitab) and quality management software.

Knowledge of ISO standards (ISO 9001, ISO 14001, etc.).

Strong problem-solving skills and attention to detail.

Ability to work independently and as part of a team.

Excellent communication skills (both written and verbal).

Desired Skills:

Strong communication and interpersonal skills to work with various departments.

Knowledge of Lean Manufacturing principles and Six Sigma methodology.

Ability to interpret technical drawings, blueprints, and specifications.

Proficiency with automated inspection equipment (if applicable).

Key Responsibilities:

Create detailed and accurate 3D CAD models of rings, necklaces, bracelets, earrings, and custom pieces using software such as Rhino, MatrixGold, ZBrush, or 3Design.

Interpret 2D sketches, design briefs, or concepts into 3D renderings suitable for prototyping and production.

Collaborate with jewellery designers, gemologists, and production teams to ensure design feasibility and manufacturing compatibility.

Make design modifications based on feedback or technical requirements.

Generate photorealistic renderings for client presentations or marketing use.

Prepare technical drawings, including measurements and material specifications for production.

Ensure models are suitable for 3D printing or CAM (Computer-Aided Manufacturing) processes.

Maintain an organized database of CAD files and design assets.

Stay updated with trends in CAD technology, jewellery fashion, and manufacturing techniques.

Strong understanding of jewellery construction, materials (precious metals, gemstones), and manufacturing processes (casting, CNC, 3D printing, etc.).

Familiarity with rendering software such as KeyShot, V-Ray, or Blender is a plus.

Experience working in high-end or custom jewellery.

Knowledge of stone settings and technical tolerances in jewellery production.

Understanding of quality standards and finishing techniques in jewellery.

Job description

Position Overview

The CRM Manager will be responsible for developing, implementing, and optimizing our customer relationship management strategy. The ideal candidate will be proficient in CRM software, data analysis, and customer segmentation to drive customer engagement, retention, and loyalty. This individual will work closely with sales, marketing, and customer service teams to ensure customer satisfaction and growth.

Key Responsibilities

• CRM Strategy & Planning:

Develop and execute CRM strategies to enhance customer engagement, loyalty, and retention.

• Data Analysis & Insights:

Analyze customer data to identify trends, behaviors, and opportunities for improved targeting and segmentation.

• CRM System Management:

Oversee the day-to-day operations of the CRM system, ensuring accurate data entry, maintenance, and system updates.

• Customer Segmentation:

Segment customers based on behavior, demographics, and preferences to develop targeted campaigns and communications.

• Campaign Execution & Automation:

Plan and execute CRM-driven marketing campaigns (e.g., email, SMS, loyalty programs) using automation tools.

• Collaboration with Teams:

Work with sales, marketing, and customer service teams to align CRM strategies with business objectives and deliver a seamless customer experience across touchpoints.

• Reporting & Performance Metrics:

Measure and report on CRM performance, analyzing KPIs such as customer lifetime value (CLV), churn rate, and engagement rates.

• Customer Retention & Loyalty Programs:

Develop and manage customer retention programs (e.g., loyalty programs, personalized offers) to increase customer lifetime value.

• Continuous Improvement:

Stay updated on CRM best practices, industry trends, and new technologies to continuously improve CRM effectiveness.

Skills & Qualifications

• Education:

Bachelor’s degree in Marketing, Business Administration, or related field. A Master’s degree or certifications in CRM management or digital marketing is a plus.

• Experience:

Proven experience (typically 3+ years) in CRM management, marketing, or customer relationship roles, preferably in [industry].

• CRM Software:

Strong knowledge of CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, or others.

• Analytical Skills:

Ability to analyze customer data, identify trends, and create actionable insights for improved engagement and business outcomes.

• Communication Skills:

Strong verbal and written communication skills to collaborate effectively with internal teams and external stakeholders.

• Project Management:

Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.

• Technical Skills:

Familiarity with marketing automation tools, data analytics, email marketing platforms, and customer segmentation techniques.

Job Description - MIS Executive

Skills Required:

? Hire a Data Management Executive (DME) who is good with EXCEL

? He should have good knowledge of different Excel Formulas

? He should have knowledge of Macros, if possible

? Thorough Knowledge of Excel or Google Sheets

? Should know Pivot Tables

? A background in Mathematics will help 

PPC Assistant Job Responsibilities
Campaign Management
1. Assist in creating and managing PPC campaigns for gems and jewelry products.
2. Conduct keyword research and analyze competitor ads.
3. Set up and manage ad groups, ads, and landing pages.

Budgeting and Bidding
1. Assist in managing PPC budget and bidding strategies.
2. Monitor and adjust bids to ensure optimal ROI.
 

Performance Analysis and Reporting
1. Monitor and analyze PPC campaign performance using Google Analytics.
2. Provide regular reporting on campaign metrics, such as CTR, conversion rate, and ROI.
3. Identify areas for improvement and optimize campaigns accordingly.

Landing Page Optimization
1. Assist in creating and optimizing landing pages for PPC campaigns.
2. Ensure landing pages are relevant, user-friendly, and conversion-oriented.

Team Collaboration
1. Work closely with the marketing team to align PPC campaigns with overall marketing strategies.
2. Collaborate with designers and copywriters to create compelling ad creative.

Industry Knowledge
1. Stay up-to-date with the latest trends and developments in the gems and jewelry industry.
2. Apply industry knowledge to optimize PPC campaigns and improve performance.

1. Grading and Classification:
   • Color Grading: Assorters must accurately assess the color of gemstones, which can significantly affect their value. They use standardized color grading systems to determine the hue, tone, and saturation of each stone.
   • Clarity Grading: The presence of inclusions or blemishes can lower a gemstone’s value. Assorters examine stones under magnification to identify and grade these imperfections.
   • Size and Shape Classification: Stones are sorted according to their size and shape to ensure uniformity in the final piece. This involves precise measurement and a good understanding of geometric principles.
2. Matching Stones:
   • Consistency in Color and Clarity: For pieces like earrings or multi-stone rings, it’s crucial that gemstones match as closely as possible. Assorters meticulously select stones that are consistent in color and clarity.
   • Symmetry: Especially important for pieces like earrings, where any asymmetry can be glaringly obvious. Assorters ensure that paired stones mirror each other perfectly.
3. Quality Control:
   • Inspection: Each gemstone is inspected for any defects or irregularities that might compromise the quality of the final product.
   • Documentation: Assorters maintain detailed records of each stone’s characteristics, which is essential for both quality control and valuation purposes.
4. Collaboration with Other Professionals:
   • Designers: Assorters work closely with jewelry designers to understand their vision and help select the best stones for each piece.
   • Gemologists: While gemologists provide detailed analyses of gemstones, assorters use this information to categorize and match stones effectively.

Key Responsibilities:

• System Monitoring & Maintenance:
• Monitor and ensure the smooth operation of all computer systems, including hardware, software, and networking equipment.
• Perform routine maintenance tasks such as backups, software updates, and system checks.
• Troubleshoot and resolve basic technical issues that arise in the computer systems.
• Inventory & Order Management:
• Manage and update digital records of raw materials, finished jewelry pieces, and finished product stock levels using inventory management software.
• Ensure that inventory data is accurate and up-to-date, minimizing stock discrepancies.
• Assist in processing customer orders, tracking production timelines, and ensuring timely delivery.
• Data Entry & Report Generation:
• Input and maintain accurate records for sales, production, and supplier data.
• Generate regular reports (e.g., sales, stock levels, production output) for management and other departments.
• Assist in analyzing trends in sales and inventory to ensure optimal stock levels.
• Security & Data Backup:
• Implement data security protocols to protect sensitive business and customer data.
• Regularly back up system data to prevent loss of crucial information.
• Coordination with Other Departments:
• Collaborate with the design, production, and sales teams to ensure smooth information flow and support decision-making.
• Provide technical support for any department that needs help with computer systems or software.

Skills and Qualifications:

• Proficiency in Microsoft Office Suite (Excel, Word, etc.) and jewelry management software (e.g., Jewelsoft, QuickBooks for inventory management).
• Basic knowledge of computer hardware and troubleshooting techniques.
• Strong attention to detail and ability to work with large amounts of data.
• Good organizational skills and ability to multitask.
• Strong communication skills to liaise with various departments.
• Prior experience in a similar role in a retail or manufacturing environment (jewelry experience a plus).

Job Description: We are seeking a proactive and highly organized Executive Assistant to provide administrative support to our senior leadership team. The ideal candidate will have a keen eye for detail, exceptional communication skills, and the ability to effectively follow up on important tasks and projects. This role requires someone who is comfortable in a fast-paced environment, anticipates the needs of the executive team, and demonstrates the ability to track, follow up, and ensure the completion of tasks and deadlines. 

Key Responsibilities:

 • Administrative Support: Manage and maintain executives' calendars, including scheduling meetings, appointments, and travel arrangements. 

• Follow-Up Management: Proactively follow up on pending tasks, ensure deadlines are met, and communicate status updates to executives. 

• Communication Liaison: Serve as the primary point of contact for internal and external stakeholders, handling phone calls, emails, and correspondence.

 • Meeting Preparation: Prepare agendas, materials, and presentations for meetings; take minutes and track action items. 

• Project Coordination: Assist in coordinating and tracking the progress of ongoing projects and tasks. 

• Document Management: Handle sensitive and confidential documents, ensuring they are filed and stored appropriately. 

• Problem Solving: Anticipate challenges and proactively seek solutions, ensuring smooth operations in the executive's day-to-day activities.

Job description:

Job Overview:

Lunawat Gems & Jewellery is seeking an experienced Customer Relationship Manager for a full-time position at our Jaipur location. The ideal candidate will play a key role in maintaining and enhancing our relationships with our diverse clientele. The role requires a strategic approach to customer feedback management, upselling, cross-selling, and customer journey mapping. Familiarity with CRM software, data analysis, and customer retention strategies are essential for success in this dynamic environment.

Qualifications and Skills:

• Proficiency in customer feedback management, ensuring feedback is systematically collected and analyzed to enhance customer satisfaction.
• Expertise in developing upselling and cross-selling strategies to maximize revenue potential from existing clients.
• Ability to map customer journeys effectively, identifying touchpoints and enhancing customer experience.
• Strong data analysis skills to interpret customer data and generate actionable insights for strategic decision-making.
• Experience in implementing customer retention strategies that increase loyalty and long-term engagement.
• Proven conflict resolution skills to address customer issues promptly and effectively, maintaining positive relationships.
• Competence in omnichannel communication, ensuring seamless interactions across various customer communication channels.

Roles and Responsibilities:

• Develop and implement customer relationship strategies to increase customer satisfaction and loyalty.
• Analyze customer feedback and data to guide improvements in customer experience and product offerings.
• Coordinate with sales and marketing teams to execute upselling and cross-selling strategies, maximizing revenue streams.
• Ensure customer journey maps are aligned to enhance the overall customer experience and drive business goals.
• Utilize CRM software to maintain detailed records of interactions, ensuring personalized customer service.
• Lead initiatives aimed at boosting customer retention, leveraging statistical analysis and insights.
• Address and resolve customer complaints in a professional and timely manner to uphold company reputation.
• Collaborate with cross-functional teams to ensure a cohesive and comprehensive approach to customer engagement.

?Fluency in English should be preferred.

Key Responsibilities:

• Manage day-to-day accounting operations
• Maintain stock and inventory records
• Handle invoicing and billing procedures
• Cash and bank transactions management
• Work on data analysis and reporting using Advanced Excel
• Support monthly and yearly financial closings
• Coordinate with internal departments for smooth financial operations
   

?? Eligibility Criteria:

• Education: Graduation (B.Com preferred)
• Gender Preference: Male candidates preferred
• Experience: Minimum 5 years in accounting or a similar role
• Should be active, responsible, and capable of working independently

Job description

Key Responsibilities:

• Capture high-quality photographs of gemstones, jewelry, and stone-related products.
• Utilize Adobe Photoshop, Video editing & Coral Draw to edit and enhance images, ensuring accurate color reproduction and detail of the gems and stones.
• Retouch photos, correct lighting, and remove backgrounds to highlight the clarity, texture, and beauty of the gems and stones
• Design digital assets for promotional campaigns, including website banners, social media posts, email marketing graphics, and advertisements featuring gems, stones, or jewelry.
• Create visually appealing product catalogs, brochures, and e-commerce images that accurately represent the beauty and unique features of gemstones and jewelry designs.
• Design packaging materials for gemstone and jewelry products, ensuring consistency with brand aesthetics.
• Apply expert-level Photoshop techniques such as layering, masking, color correction, and creating custom filters to enhance gemstones, jewelry, and other design assets.

Skills:

• Proficiency in Adobe Photoshop Illustrator (required), including advanced skills in photo manipulation, retouching, color correction, and image enhancement.
• Experience with gemstones and jewelry design: Experience in working with product photography and design, especially in the jewelry or luxury goods sector.
• Understanding of gemstone properties (e.g., clarity, cut, color, carat) and how to accurately represent them visually in digital formats.

.